Privacy Policy

This Privacy Policy explains how Loft Utility collects, uses, shares, and protects personal data when users visit loftutilityground.beauty or take part in our spiritual growth courses for business professionals.

Effective Date As stated in policy

Scope All users of our services

Questions Contact

Privacy Contact

Contact Information

Privacy email

[email protected]

Telephone

+91 81296 71178

Mailing address

1, Stuart Lane, Kolkata, IN, 700016

Privacy contact

[email protected]

Data We Collect

We may collect identifiers such as name and contact details, account and enrollment information, payment-related records, course participation details, messages sent through forms or support channels, and technical data such as device type, browser information, IP address, and usage logs. Where users choose to provide it, we may also process information shared in course assessments, feedback, or profile fields.

The categories of data collected depend on how users interact with the site and course services.

How We Collect Data

We collect personal data directly from users when they create an account, register for a course, complete forms, make a purchase, or communicate with us. We also receive data automatically through website and platform interactions, including cookies and similar technologies, and may obtain limited information from service providers that help us process payments, deliver content, or maintain the site.

Information may come from direct submissions, service use, and limited technical collection tools.

Types of Cookies

We use essential cookies to support core site functions, such as page navigation, security, and session management. Preference cookies may remember selected settings. Analytics cookies help us understand how the site is used so we can review performance and improve content. We do not rely on cookies to collect more information than is needed for these purposes.

We use a small set of cookie categories tied to operation, preferences, and analytics.

Cookie Controls

Users can manage cookies through their browser settings and, where available, through on-site preference tools. Blocking some cookies may affect site functions, login status, or course access. Essential cookies may still be used where needed to operate the website and maintain security.

Browser settings and device controls can be used to limit non-essential cookies.

User Rights

Your Rights

Subject to legal limits, users may ask to access, correct, update, or delete certain personal data, and may object to or restrict some processing where applicable. Users may also review account details and update certain information through the site where that function is available.

Available rights may vary depending on the nature of the request and applicable law.

Requests

How to Make a Request

To protect privacy and security, we may ask for information needed to verify a request before acting on it. If a request cannot be fully satisfied, we will explain the reason where permitted by law.

Requests are reviewed after identity checks and handled within a reasonable period.

Data Retention

We retain personal data for the period needed to provide the service, complete transactions, maintain records, resolve disputes, and meet legal, tax, accounting, or security obligations. When data is no longer required, we delete it, anonymize it, or restrict it so it is no longer actively used.

Data is kept only for as long as needed for the stated purpose or legal recordkeeping.

Policy Updates

If we make material changes, we will update the policy text and may provide an additional notice through the site or account communications where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.

We review this policy from time to time and note significant changes on the website.

Purpose of use

How We Use Data

We use personal data to provide and manage accounts, enroll users in courses, process payments, deliver content, respond to inquiries, send service notices, maintain security, prevent misuse, analyze site performance, improve our offerings, and meet legal or recordkeeping obligations. Where required, we also use data to administer consent choices and support customer support functions.

Note

Processing is limited to operational, transactional, and compliance needs.

Third-party sharing

Service Providers

We may share personal data with vendors and other service partners that support hosting, analytics, payment processing, communications, customer support, and course delivery. These parties are expected to use the data only for the services they provide to us and to maintain appropriate confidentiality and security safeguards.

Note

Service providers receive only the data needed to perform assigned functions.

Legal basis

Legal Disclosures

We may disclose personal data when we believe it is necessary to comply with a legal obligation, respond to lawful requests, enforce our terms, investigate fraud or security issues, or protect the rights, property, or safety of Loft Utility, our users, or others.

Note

Disclosure may be required to comply with law, process claims, or protect rights.